It seems everytime this co updates their app you have to put up with major failures. Yesterday was a disgrace no service all day/evening. To add insult to injury I got someone with no commonsense whatsoever answering their helpline. I swear if the person sounds ignorant save yourself the sheer frustration and time and just hang up. He had idea there was an outage nor would accept that this was the problem and tried to blame the fault on my phone! I did eventually hang up - should have done it sooner - and called back and got a woman with some intelligence who informed me of the fault. From a reliable internet provider to one where I'm considering moving to another provider. Also read the room 2Degrees Adern's 'be kind' mantra doesn't go down well with many of us. It's just an ugly reminder of the dark Covid days. Move on
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Fighting for Fair since 2009.