Agents failed to cancel my account 2 tries and horrible customer service, instead they just switched me to a different plan and kept billing. Even after 2 verbal confirmations of 0 balance and an app which says they owe me they keep billing. Support email is a no reply, phone support is a bad joke. 2D used to have the best customer service, now they are the worst. It seems that 2D standard procedure is to lie about cancellation requirements and then dishonestly extend contracts. They then fall back on threatening for lack of payment, even when nothing is owed. SOP from what used to be an honest organization.
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Fighting for Fair since 2009.