Our journey with 2 degrees. Signed up for 2 mobiles at Rotorua branch. $10 discount for Goldcard. Within days plan cost was increased by $10, some discount.Looking at changing Broadband Fibre provider. Checked a comparison website which obviously passed the info onto 2 Degrees. Called by a lady called Ruby and told her ring me back at the end of Febuary. Started calling me again in January sometimes 2/3 times a day. Told her in one call I was in hospital having my pacemaker checked, not a good time. Terminated the call, she rang back within 5 minutes.Its like talking to a parrot,mouths the English words but obviously doesn't understand them. All she has acheived is to ensure I will never purchase a Broadband plan from them and when I have the time I will look at changing phone providers as well.
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Fighting for Fair since 2009.