I’ve had issues with my 2degrees broadband from day one, but instead of fixing the problem, they made me buy a brand-new modem and locked me into a two-year contract, leaving me stuck with the worst internet service I’ve ever had.Dealing with their support team is a nightmare. I never get the same person twice, and after every other email, they go radio silent for days—only responding when I start complaining again. Instead of real solutions, they make me jump through endless hoops: reset this, reboot that, factory reset the modem… and somehow, the service gets even worse.And the best part? As soon as the clock hits home time, there’s no one available to follow through or offer any real fix. If you’re thinking about signing up with 2degrees—don’t.
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Fighting for Fair since 2009.