Dodgy and poor service. I switched from Spark to the 2Degrees $80 full unlimited, some of the worst connections you can get insanely slow speeds in the cbd. Im paying for max speed (300+mbps) and it was good at first but now you'll be lucky to get 5G in Wellington CBD, mostly 4G+ getting 2-10mbps. Lets not forget the fees. Wanna pay your bill? Lets charge you a fee to do so. Wanna add a watch to your plan? Pay $5 but dont forget the additional service fee. In the end for an $85 bill I was paying nearly $90-97 for an absolutely terrible connection.And don't even bother tryna cancel your plan. They make it as inconvenient as possible, call them sit on hold just to have a salesperson try stalling you out not to cancel and after all that they'll forget to even process the cancellation. I still haven't been able to cancel my plan.
Claim your business profile now and gain access to all features and respond to customer reviews.
Fighting for Fair since 2009.