We have been with 2degrees for 10+ years and live at the same house but their cellphone coverage has become really patchy over the past 2-3 years, and our "fibre" broadband is slow and unreliable. I have tried to get them to sort it out, but customer service is very unhelpful. They are in defence mode all the time and it's obvious staff hate the company and their jobs (after reading these reviews, I can see why!) So pleased I've finally made to move to another company and look forward to telling 2degress where to go. They're even trying to make leaving them difficult and costly but the way they are doing it is actually illegal so could be a strong class action case against 2degrees brewing here for any lawyers interested.
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Fighting for Fair since 2009.