I placed an order and made payment on the 18th of November for delivery on the 27th of November. It is now the 19th of December, and the shower screen has yet to arrive. I received numerous excuses. Just two days ago, I got an email stating the item was delivered yesterday, which forced me to rearrange several meetings since the notification came in late. The item did not arrive, and when I contacted customer service this morning, I received more excuses and discovered a part was still missing. I paid over a month ago and still have not received the goods, only a plethora of poor excuses. I would recommend looking elsewhere… very disappointing service.
Claim your business profile now and gain access to all features and respond to customer reviews.
We don’t ask customers to leave reviews on Trustpilot or use it to collect feedback. For a broader, more representative picture of what our customers say, please visit our Reviews page.
Here at 34 St John we have a wealth of experience – 200 years, in fact.
We have been in the bathroom trade for as long as there have been indoor bathrooms; passed down through six generations of the Farmiloe family and filtered through artists, entrepreneurs and businessmen to bring you a service that really has withstood the test of time.
Farmiloe & Farmiloe historically only sold business-to-business, however, in August 2023, we launched 34 St John as our direct-to-consumer brand.See more
