360.optimalegal.co.uk

4.3
4.3 Based on 40 reviews

...

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Average Rating

4.3

/
5

40 Reviews

5 Star
76%
4 Star
5%
3 Star
5%
2 Star
5%
1 Star
10%

All Reviews

Filter Reviews

Review Time

Jolie Parker
Excellent support - clear visibility on remortgage status.

Outstanding support - simple to track the progress of the remortgage. Emails were responded to quickly, and document uploads were effortless. I found this process to be an effective way to remortgage.

5
Date of experience: Jan 02, 2026
Kyle V.
Impressive speed in transactions

5
Date of experience: Dec 10, 2025
Adrian Kelly
Smooth Remortgage Experience with Excellent Service

I recently went through the remortgaging process, and the company managed the legal aspects seamlessly. It was a straightforward and hassle-free experience. The online portal is user-friendly, allowing document uploads from both computers and smartphones. The 'tracker' section clearly indicates any items needing attention, making everything easy to manage and track progress. I had one question during the process, which I submitted via the 'get in touch' section, and received a response within 48 hours that addressed my inquiry. Overall, the service was professional and efficient, and I would certainly choose them again. Thank you!

5
Date of experience: Dec 09, 2025
Chloe A.
A fantastic experience overall.

A fantastic experience overall. Fast, straightforward, and a comprehensive online platform. Very convenient to work with.

5
Date of experience: Dec 09, 2025
BigBoyz269
Smooth remortgaging process

I recently went through the remortgaging process, and the legal handling was seamless and straightforward. The online platform is user-friendly, allowing document uploads from both computers and smartphones. The 'tracker' feature clearly indicates any outstanding items, making management easy, and I could easily monitor the progress. I had one question during the process, and the response from the support team came within 48 hours, addressing my inquiry perfectly. Overall, the service was professional and efficient, and I would certainly choose them again. Thank you!

5
Date of experience: Dec 09, 2025
Sarah Bell
Functional but lacks personal touch

Like many online systems, it works well until a question arises. Some forms and requirements can be tricky. When I had an inquiry, I found it difficult to reach a live representative.

3
Date of experience: Dec 09, 2025
Jayden Parker
User-friendly online experience

The online interface is self-explanatory, and responses to queries are prompt, with fast processing times.

5
Date of experience: Dec 09, 2025
Cliff Coleman
Outstanding support received

The representative was very thorough and streamlined the entire process, including legal aspects. The service was quick and efficient. I would highly recommend it for mortgages, refinancing, and similar needs.

5
Date of experience: Dec 08, 2025
Bram P.
Excellent customer service, always updated

Excellent customer service kept me informed at every stage.

5
Date of experience: Dec 08, 2025
Troestus
Truly exceptional service

Truly exceptional service; communication was excellent throughout. Highly recommended.

5
Date of experience: Dec 08, 2025

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