Terrible communication /customer service. They dont care about their customers. Not my problem attitude
Do not buy from them if your in UK
Ordered some running shoes. Which were too narrow for me. When I tried to return them, I requested a return and received no confirmation from them. Emailed and got a reply with instructions to return which did not include photo attachment which it referecned in the mail. I asked for missing photo and just got repeat mail, still no photo. So I sent the return as per instructions costing 18 pounds. Parcel is stuck in customs, who will only deal with receiver. Rider 365 said its not their problem. Leaving me 200 pounds out of pocket and all they say is it's not their problem... worst company I have come across for years. I have ordered and returned lots of parcels with companys inside eu from the uk without any complications in the past. Big steer clear for me
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Welcome to our online store specialized in running, cycling or swimming. Here you will find a wide variety of sports products and equipment from the best brands on the market to improve your performance and enjoy your favorite sport to the fullest.
Our website is designed to offer you an easy and secure shopping experience, with detailed information about each product and reliable payment options. In addition, our customer service team is available to answer any questions you may have and provide personalized advice on which products best suit your needs and sports goals.
Browse our online catalog and discover everything we have to offer. We are here to help you achieve your sports goals!See more