Response time quite variable. They responded with moderate delays. My requests for font sizes and placement were apparently too complicated as the placement of words over areas of the image that I asked Not to be covered, were ignored. I did order two crystals but the second money-off code didn't work. But I ordered it anyway.
The rectangular crystal upper bevel causes the upper 15% of the image to be visible as a cropped area. So my bald head always reflected in the bevel unless I shrank the image. So maybe a non-beveled crystal at top edge might be better. I changed feom 3 star to 5 star due to ongoing efforts on their part.
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"We want the person who is giving our 3D Crystal as a gift, to be as excited about giving it, as the recipient will be about receiving it. And its my firm belief that when there's sincere, un-compromised focus on such a vision, revolutionary innovation is realized"
Riyaz Datoo
Founder & CEO
