I genuinely enjoyed their shirts, but my recent experience with their customer service left me disappointed. While I received responses to my sizing inquiry, there was no follow-up to ensure my concerns were fully addressed or that I was satisfied with the outcome. A follow-up would have shown that my experience mattered to them and provided an opportunity to address any remaining questions. Their response was curt and lacked any real concern. I wouldn’t rely on their customer service for any sort of meaningful assistance. I recommend going elsewhere where customers are genuinely valued.
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