401auto.ca

1.5
1.5 Based on 24 reviews

...

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Venus
This experience has been utterly absurd

This experience has been utterly absurd. I do not, nor will I ever, buy vehicles from this company. I only have my truck serviced here, and unfortunately, the new technicians they have are not competent. After having to replace my front tires due to multiple poor alignments, I found out they cannot align the '25 trucks because of a hardware/software issue. I have been dealing with constant unsolicited calls and messages. I have reached out to the head office multiple times, but I am completely ignored. The company seems indifferent to the harassment they inflict. I finally had to file a complaint with the relevant agency, hoping it will put an end to it. The next step may involve legal action... who knows. Terrible company to deal with.

1
Date of experience: Oct 02, 2025

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