I have a model 1800 generator that i used with an appliance that was advertised to consume only 1600 watts, well within the 1800 watt max adverstised for this generator. AC Output failed with red alarm lights over output. Tech support from 4patriots says the even though the appliance rating power consumption says it should only be 1080 watts, the unofficial power consuption could be as high as 2500 watts, which means I probably fried the output circuitry of the generator. As an electrical engineer, I could debug this and fix it but 4patriots refuses to release internal schematics on the unit. Their recommendation is to take it to a repair shop and have them try to fix it, even though they refuse to documet the internal circuitry. Not sure how a repair shop will repair this without schematics. Beware! Appliance ratings are not always accurate and 4Patriots are not really interested in solving customer issues (yeah, its out of warranty but I expeted more from their technical support team other than "it broke, live with it". Time to look at alternative power solutions other tha 4Patriats for my survival needs. Buyer beware!
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4Patriots, LLC is an old-fashioned American success story. The company came to life at our kitchen table in Nashville, Tennessee with a notepad and pen. We had decided the soulless life of corporate America wasn’t for us, and that we wanted something more. We wanted to build something real; something that could really help people and provide real solutions to the problems that we, our families and our friends, encountered every day.
Living on a shoestring budget, we used our savings to get started with our very first product, one that we knew could impact many people’s lives and get them on the road to greater self-reliance. We invested any profits we made right back into the company so we could continue to grow our business without borrowing a dime, and that’s how we continue to do business today.
It might have taken us a little longer this way, but at the end of the day we’ve been able to build a thriving company that treats our customers and employees right.
Today, not only do we offer a wide variety of great products that help our customers be more self-reliant and independent, but we’ve also been able to provide full-time jobs for over 200 people (and we’re still growing!). We feel blessed every day to work with such a dedicated team and to be able to impact the lives of so many people.
At 4Patriots, we champion freedom and self-reliance. This is our core purpose and our mission.
So how do we do it?
We offer high-quality products that help our customers become more self-reliant and prepared.
We follow the Golden Rule. Put simply, we treat our customers the way we would want to be treated.
We strive to be a great place for great people to work.See more
