We bought a $7000,00 freeze dryer 2 years ago with a 3 year warranty. Has not worked correctly in 3 months. Have spent countless hours on the phone and email with them. They have had us perform all kinds of tests, which we did, and sent them the results. We are currently on our 4th customer service person, who just sent us an email saying that we should find someone to come look at it. No recommendation, and in looking around, we could find no one who works on freeze dryers. Of course we'd have to pay, even if we could find someone to work on it. They no longer sell them, and won't tell us who manufactured it for them. Even if we could find someone to work on it, they probably couldn't get the parts from 4 Patriots since they don't sell them anymore. Even though it's still under warranty. DON'T TRUST 4 PATRIOTS FOR ANY EQUIPMENT THEY SELL
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4Patriots, LLC is an old-fashioned American success story. The company came to life at our kitchen table in Nashville, Tennessee with a notepad and pen. We had decided the soulless life of corporate America wasn’t for us, and that we wanted something more. We wanted to build something real; something that could really help people and provide real solutions to the problems that we, our families and our friends, encountered every day.
Living on a shoestring budget, we used our savings to get started with our very first product, one that we knew could impact many people’s lives and get them on the road to greater self-reliance. We invested any profits we made right back into the company so we could continue to grow our business without borrowing a dime, and that’s how we continue to do business today.
It might have taken us a little longer this way, but at the end of the day we’ve been able to build a thriving company that treats our customers and employees right.
Today, not only do we offer a wide variety of great products that help our customers be more self-reliant and independent, but we’ve also been able to provide full-time jobs for over 200 people (and we’re still growing!). We feel blessed every day to work with such a dedicated team and to be able to impact the lives of so many people.
At 4Patriots, we champion freedom and self-reliance. This is our core purpose and our mission.
So how do we do it?
We offer high-quality products that help our customers become more self-reliant and prepared.
We follow the Golden Rule. Put simply, we treat our customers the way we would want to be treated.
We strive to be a great place for great people to work.See more
