I have my sil freeze drier because she is a retired 100% disabled military and not able to use it. She had it still in the box for quite s while b4 she realized she would not be able to use it. FD was fine at first, 4 Patriot's replaced the shelf unit. Now I get "WARNING'temp in chamber has exceeded maximum limit. This is when I turn it on. I called cs on 9-28-24, I explained the situation and what I had done. I was advised to remove trays and disconnect the connector. Put connector back in and try again. I did and I get the same error. I called again today and was told nothing they can do for me, its out of warranty. My SIL buys food, 2 large solar generators, at least 2 large water purifiers, the FD was $6K I believe. A lot of money. So I have a $6K garage decoration. Oh, and I bought one of their solar generators. No More! I received a reply from trust pilot saying 4patriot wants info to contact me I replied to Trust Pilot and today I called 4Patriot to ask who do I speak with. Debra told me to go to 4Patriot website and there are 2 different places I can send an email. There is a contact us, however I could NEVER let me get to a place that I can send an email. I can place an order but not contact anyone. I am beyond disappointed.Update on freeze dryer:My SIL Susan Folding purchased the freeze fryer, order #7238537. I have her FD because she is 100% retired Air Force. The shelving unit was replaced. I used it a few times since the shelving unit replacement was received. Now the warning: the temp in the chamber has exceeded the max limit. Remove food and check system. Trust me, I have the FD in my garage. It has not been returned or fully refunded. Not sure where that info is from. The only itm I have purchased from 4Patriots is a solar generator. I have that in my garage also.Obviously this is very confusing for both parties at this point. I want to get the fd working. Can't someone tell me what is wrong with the FD and how to fix it. Thank you.
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4Patriots, LLC is an old-fashioned American success story. The company came to life at our kitchen table in Nashville, Tennessee with a notepad and pen. We had decided the soulless life of corporate America wasn’t for us, and that we wanted something more. We wanted to build something real; something that could really help people and provide real solutions to the problems that we, our families and our friends, encountered every day.
Living on a shoestring budget, we used our savings to get started with our very first product, one that we knew could impact many people’s lives and get them on the road to greater self-reliance. We invested any profits we made right back into the company so we could continue to grow our business without borrowing a dime, and that’s how we continue to do business today.
It might have taken us a little longer this way, but at the end of the day we’ve been able to build a thriving company that treats our customers and employees right.
Today, not only do we offer a wide variety of great products that help our customers be more self-reliant and independent, but we’ve also been able to provide full-time jobs for over 200 people (and we’re still growing!). We feel blessed every day to work with such a dedicated team and to be able to impact the lives of so many people.
At 4Patriots, we champion freedom and self-reliance. This is our core purpose and our mission.
So how do we do it?
We offer high-quality products that help our customers become more self-reliant and prepared.
We follow the Golden Rule. Put simply, we treat our customers the way we would want to be treated.
We strive to be a great place for great people to work.See more