I bought a single recliner that needed to be returned. The quality was excellent and it worked great. All the features worked wonderfully. I thought it was zero gravity but it wasn't. That was my fault. Megan in customer service was professional, responsive, and she was well-versed about their products. Megan processed the return quickly and kept me informed. It was a true no hassle return. I ordered the Apex as a replacement. I was impressed with the quality of the leather and the moving parts.
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