53.com

2.8
2.8 Based on 160 reviews

Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center....

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Darren Hensel
The national "Customer Support" is utter trash. There's no other way to explain the total idiocracy

The national "Customer Support" is utter trash. There's no other way to explain the total idiocracy of their support. They interrupt what you are saying before you finish a sentence with "I understand." then repeats back exactly NOT what they "Understand". Two days of pure pain. I lost 4 IQ Points in this time. Constant interruptions, fake robotic platitudes and couldn't fix a damn thing. Me: The phone number you have on record is incorrect, (I understand) SHUDDUP! I want to correct the (I understand) SHUT THE HELL UP!" phone number. I understand you want help with setting up an online account? "NO I DON'T AND SHUTTUP!" I understand, let me send you a code to the phone number we have on file. ARE YOU STUPID? THAT PHONE IS WRONG I need to (I understand) FOR THE LOVE OF GOD! SHUDDUP! So this idiot says Let me send you to a branch to help you. (Hold music) then I get "Thank you for calling Rapid Day Dry Cleaners" at which time my frontal lob of my brain detatches from my skull and flys through my office window.

1
Date of experience: Mar 05, 2026

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Business Details

  • Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center.

  • language https://53.com

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