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2.8
2.8 Based on 160 reviews

Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center....

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Average Rating

2.8

/
5

160 Reviews

5 Star
45%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
52%

All Reviews

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Review Time

Deborah Currier Racster
On 02/04/2026, I was hacked. I went to the branch, after confirming Miranda Briscoe was working. Mir

On 02/04/2026, I was hacked. I went to the branch, after confirming Miranda Briscoe was working. Miranda helped me switch my funds into a new account and recommended added security monitoring through 5th/3rd. Miranda was very helpful in instituting these changes. Miranda is always helpful, friendly and respectful. She has helped me with many complex situations over the past several years, especially regarding the settlement of my parent's estate. Her branch is not the closest to my home, but Miranda is the best and worth the time to go to her branch.

5
Date of experience: Feb 12, 2026
Vantage Pointe
We experienced an abrupt, unexpected termination of our relationship with our previous financial man

We experienced an abrupt, unexpected termination of our relationship with our previous financial manager at the end of the year. I decided to stop by the Fifth Third branch, since it was in our neighborhood. I just wanted to get information on banking options for small businesses. I was told the manager Aaron Carney would be happy to sit down with me. I wasn't expecting a manager at all. I had 2 very disappointing experiences at other well known banks earlier that week and they were just associates. Aaron spent at least an hour with me, answering my questions and explaining business service options. He explained we didn't need thousands of dollars to open a business account, as we assumed. When I left, my stress was gone because we could begin to serve our members again. The next day, I received a call from a World Pay rep, who also set us up quickly. I'm beyond Thankful and have already shared Aaron's information with other business owners and our members.

5
Date of experience: Feb 12, 2026
A Warm Welcome and Excellent Service

Upon entering the bank, I was promptly greeted by a friendly representative. They were incredibly welcoming and well-informed. The process of opening an account was smooth, as they carefully handled my information. I truly valued their assistance and would definitely return, as well as recommend the bank to others.

5
Date of experience: Jan 09, 2026
Fern
Exceptional Service and Attention

Niel consistently shows great patience and makes me feel like I'm the sole client of the company. He always ensures I feel like the most valued person in our conversations!

5
Date of experience: Dec 16, 2025
Lester Cooper
Exceptional service with a friendly team

The entire team was incredibly friendly and supportive, especially one representative who provided us with all the necessary information and assisted us throughout the process to ensure everything was completed flawlessly. We are very pleased with the assistance we received and highly recommend their service.

5
Date of experience: Dec 13, 2025
Marcie Morgan
Exceptional support from a great listener

The representative who assisted me was an excellent listener, truly grasping the unique issue I brought to the bank regarding an overseas joint account. He dedicated time to explore various options, shared his screen when suitable, and provided solutions that were most effective. His explanations were clear, and he maintained a professional yet friendly demeanor throughout.

5
Date of experience: Dec 13, 2025
lavacreeper62
An exceptional banking experience unlike any other.

This bank stands out as truly unique, surpassing even credit unions. They have effectively resolved my issues and I receive my paycheck two days early without any fees. Their service is remarkable; they assist with any challenges and strive to achieve the best results. I highly recommend them over any other bank or credit union.

5
Date of experience: Dec 08, 2025
Dwain Brown
I was very satisfied

I was very satisfied

5
Date of experience: Nov 06, 2025
Penny Shaw
Amanda Stanley was recommended to us…

Amanda Stanley was recommended to us through Girl Scouts, as she often helps troops with their banking needs. We’re so glad we connected with her—she was kind, efficient, and explained everything clearly while making the process feel easy and welcoming. It’s clear she genuinely cares about supporting her community. We’re grateful for the Girl Scout recommendation and will gladly recommend Amanda and Fifth Third to other troops as well.Penny Shaw

5
Date of experience: Nov 05, 2025
Heather Tharp
being greeted by the bank teller…

Being greeted by the bank teller & Representative upon entering. also being thanked. Thank you and please really stand out in today's society. (Teller) Being prompt to get my services with the bank loan representative handled with ease and a seamless smooth transaction process.The bank loan representatives that I met with her name was May at the Jasper Indiana location and I highly recommend her for anything you have other than just making a deposit or withdrawing money, in other words, any other changes to your banking needs or accounts she's the one to go to. to. Beyond her knowledge of the banking information and Bank products, she felt like somebody that I had known a lifetime and could be a friend with for a lifetime. So thank you. fifth third Bank in Jasper Indiana.

5
Date of experience: Nov 02, 2025

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Business Details

  • Fifth Third Bank is a bank headquartered in Cincinnati, Ohio, at Fifth Third Center.

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