5ers.com

4.3
4.3 Based on 81 reviews

...

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Marigold R.
Frustrating Experience with Account Deactivations

Where do I even begin? I've faced multiple sudden deactivations, and my daily loss limit was hit while I was in a winning trade. My daily loss can reach 500, and then out of nowhere, I go into a drawdown of 150 bucks—just like that, my account gets closed. This has happened to me four times! It takes them two weeks to resolve the issue, only for it to happen again within a day. I've never received any compensation for their mistakes, and despite making daily gains, my account wouldn’t reflect it, even after earning 100 dollars in a day. After countless support tickets, they claimed that I didn't keep following up, so it was my fault. I can't believe this is happening; I have all the proof of my support tickets and their admissions of error, yet all I got back was a reactivated account that they had already compromised. I've tried everything, and I've simply given up.

1
Date of experience: Jan 14, 2026

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