5pm.co.uk

4.2
4.2 Based on 21 reviews

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Average Rating

4.2

/
5

21 Reviews

5 Star
67%
4 Star
19%
3 Star
0%
2 Star
0%
1 Star
14%

All Reviews

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Review Time

Tariq
I paid online for a product but have not received any delivery. All emails sent to their contact add

I paid online for a product but have not received any delivery. All emails sent to their contact address have bounced back, so there is no clear way to raise a complaint.

Despite payment being taken, I keep receiving emails asking me to redeem a voucher, which appears to involve signing up to a third-party subscription. I would advise others to be very cautious before purchasing.

1
Date of experience: Jan 24, 2026
Elizabeth
Lovely surroundings and welcoming…

Lovely surroundings and welcoming staff.Great variety of savoury treats.Really good scone.Cakes looked the part, but didn’t all deliver on taste and texture.Apple tart lacked fruit and flavour. Pastry hard. Gingerbread dry, flavour overpowering of treacle, some stem ginger may help.Pineapple and cream does not make a trifle without more ingredients.The choux puff had a dense filling, which didn’t in my opinion, work well with the light pastry.No doubt the menu changes, or I hope so, before I return next month with different friends.

4
Date of experience: Jan 24, 2026
Marion
Value of vouchers.ǰ

The presentation and atmosphere were very good. The only thing which left a bad taste was when I was presented with a bill for £19.60 for 2 glasses of wine. I was under the impression I bought the deal offering 2 courses ORt steak wuth wine. The waiter said wine was NOT included. I paid £30.59,so please MAKE THE WORDING CLEARER I was MOSTembarrassed as was my daughter.

4
Date of experience: Jan 24, 2026
Aileen
Great deal easy to use

Great deal easy to use

5
Date of experience: Jan 23, 2026
Helen McNicol
Nice deals

Nice deals, all the info and conditions laid out clearly and in full before you buy

4
Date of experience: Jan 20, 2026
Eileen Mc
Easy Peasy …

Website was easy to use & the price was reasonable.

5
Date of experience: Jan 19, 2026
william mcleish
Simple straightforward

Simple straightforward. Buy your voucher. Click on link to redeem. Simple

5
Date of experience: Jan 19, 2026
MISS MARGARET CLARK
Great staff. Very helpful

Great staff. Very helpful. Venue nice and clean. Not too crowded. My 3 year old granddaughter loved it.

5
Date of experience: Jan 18, 2026
Tariq
I paid online for a product but have…

I paid online for a product but have not received any delivery. All emails sent to their contact address have bounced back, so there is no clear way to raise a complaint.Despite payment being taken, I keep receiving emails asking me to redeem a voucher, which appears to involve signing up to a third-party subscription. I would advise others to be very cautious before purchasing.

1
Date of experience: Jan 17, 2026
Eleanor Docherty
Really clear voucher information

Really clear voucher information. Easy to purchase. Easy to use.

5
Date of experience: Jan 17, 2026

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