5starhelicoptertours.com

4.3
4.3 Based on 140 reviews

Book 5 Star Grand Canyon helicopter tours online and save. Choose a Las Vegas night Strip helicopter flight tour. Book our Grand Canyon Skywalk by helicopter, Black Canyon River Rafting Adventure Tour, Grand Canyon & Valley of Fire helicopter and champ......

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Carroll Scott
Is not like advertised!

I booked through Viator. First of all the print is not specific to what the experience is like. I feel I was fooled and it was falsed advertisement. I chose to eat at Pampa’s and the reservation was not to be found so we had to be rejected initially from the restaurant. They had to call the 5 Star Helicopter Tours to make it happen, what an embarassment. While I was waiting for 50 minutes after our 6pm reservation, I receive a text message about getting picked up at 7pm even them knowing that our dinner reservation was at 6pm. Apparently they made ANOTHER mistake. Then after waiting so long to get in and rushing to eat, the bill was up to pay 18% of the bill from the actual amount that is dinner which is over $150.00. This is not specified on the print of the add in the offer. After we rushed to eat we did not know Las Vegas so the text with the meeting point was inaccurate and impossible to understand. All this not even digesting the food, running, stressing and with no time, the meet up was at 7:45pm. The vehicle was a transit van that made 4 other stops to pick up other people at hotels. This is not a private ride be AWARE. The driver was rude and very bad making stops at the red light and doing turns. I felt my life was in jeopardy how these people drived. When we arrived at the 5 star Helicopter Tours place the lady Brenda ask us about dinner and apparently she did not liked my answer and me of course since she placed me on the 6th spot on a line for the ride and that is specifically when you see nothing of the promoted view on the add. She also called us last even that we arrived earlier than other people, making an excuse that they have to balance weight. I was soo dissapointed from the experience, the part of the right back side from the pilot you see NOTHING but normal buildings that you see when you lift off or land from an airplane flight. Something to consider is being jammed with strangers like inside a can of sausages. This is not a private flight. It is you and 5 other people inside a very small space. It was horrible. I completely disliked that we were not even offered the $25 picture from the experience by Brenda. She was completely unprofessional and treated one like this was for free. I DO NOT RECOMMEND this experience. Find another company and save yourself from dissapointment.

1
Date of experience: Oct 27, 2022

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