I placed an order with a seller on November 14 for a bracelet that was advertised as in stock. My payment was processed right away, but the item has yet to be shipped. I've reached out to customer support eight times about this order. Although they do reply, their responses have been vague and inconsistent. Eventually, I was informed that the item went out of stock after my purchase and is currently being 'handcrafted,' yet no estimated shipping date is provided. This information was not disclosed at checkout, and weeks later I am still without the product, a timeline, or a clear resolution. At this point, I am simply requesting a definite shipping date or a refund. Selling items as available and then causing indefinite delays without notice is frustrating and unacceptable. I hope the seller addresses this publicly and resolves the issue swiftly.
Claim your business profile now and gain access to all features and respond to customer reviews.
We are the purveyors of unique designer gold jewelry and accessories.
Each piece you see has been meticulously designed to ensure it meets our strict standards of style and quality.
