I signed up on Nov 19, 2025 and requested to cancel and receive a full refund on Nov 25, 2025. I never used the paid service (zero sessions / zero usage). Instead of simply cancelling and refunding, I was sent a retention-style response and on Dec 2, 2025 they offered a partial refund ($60) rather than the full amount.Now, over a month later, this still hasn’t been resolved — and they’ve even attempted to charge me again. I received a bank alert showing a second charge attempt of $219.48 from 7CUPS.COM, which was declined. This happened after I’d already been trying to get the account cancelled/refunded, and I’ve since deactivated my account, so I can’t even manage anything on my end.This is unacceptable. I asked for a straightforward cancellation + full refund and got delays, partial offers, and continued billing attempts. If you value your time and don’t want to fight for weeks to stop charges and get your money back, avoid.
Claim your business profile now and gain access to all features and respond to customer reviews.
7 Cups offers a free and anonymous way to connect with trained listeners anytime, anywhere. Feeling overwhelmed, stressed, or just need someone to talk to? 7 Cups provides a safe, confidential, and easily accessible space to share what's on your mind. It's a great resource for everyday struggles and a helpful first step for anyone exploring mental wellness. The 24/7 availability and mobile-friendly platform make it easy to get support when you need it most.See more
