Trying to speak to a real person is virtually impossible & when you do eventually get through, all they say is that they will send a message to the relevant department and you hear nothing back. Broken links through emails sent to me. The Christmas bonuses are laughable, I've tried to claim them every day since 1st December and been unable to claim. I am a regular player (every day) and this is how I'm treated. And don't mention withdrawals, what has happened to them recently? For some reason, they seem to sit at processing for days on end and the only thing to do is to reverse them and try again. Sometimes that works, however sometimes you have to do this multiple times. Terrible casino.
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