Unfortunately I checked reviews of 8Fig after signing with them! Lots of small businesses complaining about the same tactics I have experiences.Long story short (and I have all facts and emails) company overpromised and even stopped delivering. 8Fig breached their own contract by making a 23k debit that was never owed. After emailing 8Fig rep they concluded it was their mistake (I have emails proving this). 8Fig offers a portal where merchants get to see how much they have to pay everyday to eventually get funded. Customers depend on this portal, so when a company like mine was already on very high repayment rate (north of 30% revenue) we have to depend on the deposit coming in. After working with 8Fig for 3 months and struggling on our plan they decided to disapear during the holidays when a deposit on Dec 28th never came in that was owed by 8Fig. Because I reached out to them it automatically pauses the active plan. Once they replied a week later they stated that our plan had gone passed due. I told them that 8Fig has done this many times (pauses our plan debits right before a credit is due) then deposits the credit net debits 8Fig never made. So if you are owed 80k you end up getting 55k after debits not happening due to 8Fig messy portal/logistics. In summary this happened with all of the 3-4 rounds of credits we received from 8Fig.The portal 8Fig provides you is useless. They have their own backend that they look at and therefore you are not guaranteed to receive the credits you signed you once signed for under contract.For our account they did pulls that were unauthorized and unannounced. We even had to do an ACH block because after having our plan paused (as we requested them to do a review to determine why they did not make deposits on time) they ended up pulling 9k without telling us. In writing they state “no pulls will happen during a paused plan” this is fraud and false advertising.In short, I have experienced wire fraud, mail fraud, breach of contract and now they are trying to do a UCC lien on our business with costs of capital for services never rendered.Because of the extremely high repayment rate we ended up insuring damages of north of 200k during the month of November. We were not able to pay our ads therefore were unable to spend during our busiest season. If 8Fig doesn’t come to an acceptable resolution our company will be filing a lawsuit under the above grounds and for damages.
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