I placed an order for an e-bike at a discount on the website, 99 bikes accepted the order and took payment. Almost 12 hours later they cancelled the order with no explanation, effectively breaking a contract under British consumer law (be very careful and read their t&cs before you place an order, apparently they don’t consider the contract to be validated until they ship the goods, as opposed to when they take your money). 24 hours later I am still waiting for them to explain why they cancelled the order.In the meantime an alternative discount from another shop has expired, so 99 bikes cost me money. I will never deal with this company again and I would advise others to think very carefully before doing so.
Claim your business profile now and gain access to all features and respond to customer reviews.
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes.
As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget.
We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories.
At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health.
Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.See more
