I aimed to buy an e-bike but lacked a convenient way to transport it home from a shop since I don’t have a car. Consequently, I chose to order online with delivery, so my review is based on that experience. I placed my order during Black Friday sales and secured a fantastic deal, but even regular online prices are generally quite competitive compared to the suggested retail prices. The delivery was estimated at 9-13 days, but it arrived in just 4 days, which was great for me as I work from home. However, it’s worth noting for those who may not always be available to receive large packages. It would be beneficial if more precise delivery timeframes were provided or if options for scheduling deliveries were available for those who aren’t home often. The bike was well-packaged and relatively simple to assemble with tools I already owned, although assembly instructions were not included. Luckily, it was mostly intuitive to figure out the assembly. The only drawback was the absence of a charger for the e-bike's battery. I reached out via email, and they responded within a few hours to assist in identifying the correct charger and assured me they would send one out. Fortunately, the battery was already charged, so I can use the bike until the charger arrives.
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At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes.
As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget.
We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories.
At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health.
Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.See more