I purchased a residential proxy plan and used it for several weeks for routine market research. During this time, I frequently faced issues that impacted usability: Many IPs appeared to be from datacenter ranges (based on ASN lookups and repeated subnets), even though the product was labeled as 'residential.' I reached out to the support team for clarification on the IP sourcing and to seek a resolution. Although their responses were polite, they did not address the discrepancy I observed between the advertised 'residential' pool and the IP characteristics I measured. My refund request was declined. This is my personal experience; others may have different results depending on their use cases. If you need strictly residential IPs, I recommend verifying ASN/IP ranges and testing a smaller plan first before committing. I will not continue with this service due to the consistency and labeling issues I encountered.
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