I purchased a residential proxy plan and used it for several weeks for routine market research tasks. Throughout this time, I faced numerous issues that hindered usability: Many IPs seemed to originate from datacenter ranges (according to ASN lookups and recurring subnets), despite the product being marketed as 'residential.' I contacted the support team for clarification on the IP sourcing and sought a solution. While their responses were courteous, they did not address the inconsistency I noticed between the claimed 'residential' pool and the IP characteristics I observed. My refund request was denied. This reflects my personal experience; others might have varying outcomes depending on their use. If you require strictly residential IPs, I suggest verifying ASN/IP ranges and testing a smaller plan before making a commitment. I will not be continuing with this service due to the consistency and labeling issues I encountered.
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