The worst customer experience I've had in a long time. I ordered two power banks for a holiday gift, and they never arrived. I ended up buying two from a physical store since I had promised them as a gift. When I reached out to the support team for a refund, all I got was a prompt to rate my experience. It’s clear they don’t care, and I’ve seen many negative reviews. I want to warn others so they don’t fall into the same trap. I've learned my lesson and will check reviews before making any online purchases.
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