Review Time
I am extremely frustrated with the service. They canceled my order on the same day I placed it. I keep receiving the same response, which is driving me insane! After days of back and forth, I keep getting the same message: I apologize for the inconvenience. Could you please provide more details on why you no longer require the power banks? As a gesture of goodwill, we can offer you a 5% refund on the order. Thank you for your understanding, and we will process your request promptly.
Disheartening experience. I had my order canceled on the same day it was placed. I keep receiving the same response, which is driving me mad! This has gone on for days. The message states: I apologize for the inconvenience. Could you please provide more details on why you no longer require the power banks? As a gesture of goodwill, we can offer you a 5% refund on the order. Thank you for your understanding, and we will process your request promptly.
The worst customer experience I've had in a long time. I ordered two power banks for a holiday gift, and they never arrived. I ended up buying two from a physical store since I had promised them as a gift. When I reached out to the support team for a refund, all I got was a prompt to rate my experience. It’s clear they don’t care, and I’ve seen many negative reviews. I want to warn others so they don’t fall into the same trap. I've learned my lesson and will check reviews before making any online purchases.
I chose to buy from this service due to their advertised 14-day return policy. I followed the procedure and provided all necessary details, but I keep receiving the same generic responses, and my refund has not been processed. It’s disappointing to see a company disregard its own commitments. I will report this to the relevant authorities and leave this review to inform others about what to expect.
Completely unacceptable; the product simply doesn’t work. I should have read the reviews beforehand! This feels like a total scam. They attempt to remove negative reviews by claiming they aren't genuine, but I have email proof and still have faulty products.
Very poor product and service from this company. The battery overheats and drains 50% to charge only 10% of the phone, making both the phone and the battery extremely hot. The free battery pack drains quickly too. I’ve sent three messages to the company with no response, and I informed them I would be leaving a negative review.
Deceptive company with awful service — Avoid this seller. I am extremely disappointed with my experience. My first order took over four weeks to arrive, and I foolishly placed a second order for a phone case on September 9th. Since then, I’ve received nothing — no product, no tracking, and no refund. I only got an order confirmation. When I contacted support, I was told someone would look into it weeks ago, but there has been no follow-up. Many others have reported similar issues. This seems less like incompetence and more like deliberate neglect. I strongly caution anyone considering this service.
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