Good morning. We can inform you that the warranty on your vehicle was an Autochoice warranty, administered on their behalf (as noted in your warranty document). This means any payment made to Autochoice for coverage was retained by them; the company merely acted as an administrator and holds no funds. They regret to inform you that since Autochoice has ceased trading, they are unable to manage or settle any claims for the warranty you purchased. So, what was the purpose of my payment, and if I can’t claim, should I not receive a refund?
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