I would strongly advise against purchasing a warranty from this company. I bought a reliable vehicle that came with a one-month Gold warranty and later extended it when it expired. Unfortunately, the gearbox failed significantly. I had it replaced and repaired at the garage associated with the warranty. Regrettably, I failed to seek prior approval, not out of bad faith, but due to misunderstanding the instructions. When I submitted the claim after the repairs were completed, it was declined. While the staff are polite over the phone, I feel I’ve paid for nothing. A simple, unintentional mistake has cost me dearly. If I had asked for approval, the vehicle would have been repaired at the same cost. I would recommend steering clear of this warranty provider. There is no flexibility.
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