Their website gave a delivery date of today and it hasn't been delivered. The only reason I ordered from here is because of the promise of fast delivery.
They printed off a postage label 2 days ago but can't prove that it has actually been sent. When I called customer service they tried to say that it was definitely dispatched 2 days ago but Royal Mail must have forgotten to scan the label, so basically the item could be anywhere according to them. I was suspicious of this so I asked them for the serial number of the item I bought, just to prove that it actually exists, but they couldn't provide that.
Looking at the other reviews on here, it seems likely to me that they just haven't dispatched anything and they printed off the label to try and dupe me, probably because they sold out. Either way the order is now cancelled according to their customer service team. I have yet to receive an email from them to confirm the cancellation or when I will get a refund.
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