a2zcomputersolutions.co.uk

4.2
4.2 Based on 20 reviews

...

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ET71
iPad doesn't work after screen repair

I took an iPad in to have the screen repaired during the coronavirus crisis. It was a fairly new iPad but one of the buttons was damaged, which the repairer was aware of. When I picked up the iPad it needed restoring, which I took it home to do. When it wouldn't restore I took it back and A2z took it in for a weekend to try to get it working. But they didn't succeed. Very reluctantly they returned £50 of the £95 repair cost and I had to buy a new iPad as my daughter was using it for schooling. I couldn't go to Apple at this point because stores were closed so I waited to leave a review in order to be fair, as possibly they would get it working. Today I took the iPad into Apple and they also couldn't get it to restore, possibly due to the faulty button, but they also said that they never do screen repairs for iPads as it is too dangerous. So in the end my iPad no longer functions, and I've still paid £45 for the new screen. I won't be going back.

1
Date of experience: Jul 16, 2020

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