Review Time
This company is one of the most unprofessional I have ever encountered. Their communication is dreadful; they rarely respond to inquiries, and when they do, it's filled with excuses. The information provided is often misleading, making it hard to trust them. Their lack of accountability and professionalism is unacceptable in a training context. I strongly advise anyone considering training with this company to seek alternatives to avoid wasting time and money.
This company exemplifies unprofessionalism and frustration. Their communication is severely lacking—they often ignore texts, emails, and calls, and when they do respond, it's usually filled with excuses and delays. The information provided is often misleading or outright false, making it impossible to trust them. Schedules and commitments seem meaningless, and you find yourself chasing answers with no results. The lack of accountability and professionalism is unacceptable in a flight training setting. I strongly caution anyone thinking about training with this company to look elsewhere to avoid wasting time, money, and enduring frustration.
This company operates on misrepresentation and broken promises. I paid a significant amount for a so-called premium package that they have failed to deliver. They repeatedly claim they will provide the outstanding training items, yet make no real effort to fulfill their obligations. Calls go unanswered, and follow-ups are nonexistent. The provided materials are subpar, with broken links and poor formatting. My initial interactions with the owner were promising, aimed at securing payment, but that professionalism disappeared once they had my money. This business is marked by delays, unmet commitments, and a complete lack of accountability. Anyone considering their services should proceed with extreme caution.
Initially, I found this company promising, as they answered my questions well. However, when I decided to pursue a different drone school, they completely ghosted me. There was no communication, no confirmation of cancellation, and no refund—just silence for over two weeks! This lack of professionalism has affected my own business, which is quite disgraceful.
Avoid this training provider at all costs! It's been years, and I still haven't completed my training. They lack the necessary trainers and facilities for the volume of bookings they accept. They advertise widely but fail to deliver on their promises. Excuse after excuse, along with lies and postponements, have made this experience a nightmare. Don't be fooled by their flashy website; once they have your payment, it becomes a struggle to get what you need. I'm currently in touch with the relevant authorities to address their lack of professionalism.
I recently finished my drone training and licensing and had a fantastic experience. From the start, the team was professional and supportive, genuinely dedicated to student success. The instructors are knowledgeable, breaking down complex regulations into easy lessons. The practical flying sessions built my confidence and taught me essential safety procedures. The course material was well-organized, and the training center was well-equipped. Overall, I feel prepared to operate drones professionally and would highly recommend this company to anyone seeking certification.
It took this company two years to upload my documents for licensing. While student support was responsive, the sales team was not. They only started looking for my documents after I requested a full refund, showing a complete lack of care. They couldn't even offer a partial refund or compensation for their delays.
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Interested in learning how to fly a drone safely in Australia? Ace Aviation Aerospace Academy will provide you with the right training. We has trained over 3,000 drone pilots through 3 main customer channels – B2B, B2C and B2G.
Ace Aviation (Ace) was established in 2016. The company is headed by CEO Mark Viswanathan who comes from an Aviation and Aerospace background. Since its inception in 2016, the company has seen a massive growth and has expanded nationally and internationally. Ace now has footprints in 4 strategic locations across Asia.
Ace has trained over 3,000 drone pilots through 3 main customer channels – B2B, B2C and B2G.
Notably, in its B2C segment, Ace has trained over 600 international student visa holders in the Certificate III in Aviation (Visual Line of Sight), a vocational qualification that is highly regarded in the industry.See more
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