Warning: Avoid this seller for prepaid orders I placed a prepaid order with this seller, and after making the payment, communication ceased. There was no delivery, no updates—nothing at all. I reached out multiple times through emails, phone calls, website chat, and social media. What did I receive in response? Only automated replies No one answers the calls No human reply to emails Any comments or posts on their social media are deleted immediately Once they have your payment, they stop responding altogether. No product, no refund, no accountability. It genuinely feels like a trap for those who pay in advance. This has been incredibly frustrating and mentally draining. A company that deletes complaints rather than addressing them is a significant warning sign. My recommendation: do not place a prepaid order with this seller. If you’re considering purchasing from them, please think twice and avoid the hassle. If anyone else has experienced similar issues or successfully obtained a refund, please share your approach.
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Premium D2C ethnic women's wear brand.