I’m sharing my experience to warn other consumers and to seek guidance.
I placed an online order with Aachho, but the experience has been extremely disappointing. The product was was incorrect size I paid for exchange but anfter picked up my order no product delivered in return till now and despite multiple attempts to contact their customer support, I received no proper response or resolution.
There was no clear refund or replacement process, and follow-ups were either ignored or met with generic replies. As a consumer, this feels misleading and unfair.
I am now planning to escalate this issue to the Indian Consumer Court / Consumer Helpline, as online shoppers deserve transparency, timely delivery, and accountability.
If anyone has faced a similar issue with Aachho or has successfully resolved it through the consumer court, please share your experience or advice.
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Premium D2C ethnic women's wear brand.