Extremely disappointing experience with Aachho.
I placed Order #785790 and paid ₹8,280 for two suits. Soon after delivery, I raised concerns about product quality and fabric discrepancy and shared photos as requested by their support team.
Despite multiple follow-ups through emails, calls, and chat tickets, there has been no response from their senior support team, only automated replies. I was repeatedly told the issue would be reviewed, but no update was provided.
Unfortunately, the exchange window closed while I was still waiting for their response, which reflects very poorly on how customer concerns are handled after purchase.
Very disappointing customer service experience and lack of accountability.
Claim your business profile now and gain access to all features and respond to customer reviews.
Premium D2C ethnic women's wear brand.