Very disappointing experience. I had my car booked in with the panel beaters and arranged a hire car, only to arrive and be told the hire car had been booked for the wrong date, two weeks earlier. Despite this being their error, I was told it was my responsibility to change the dates and no compensation would be offered for the time, inconvenience, or costs caused. Their staff acknowledged the mistake but took no real ownership of the issue. I would strongly recommend checking every email and booking detail carefully, as mistakes can happen and customers may be left out of pocket.
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Australian Associated Motor Insurers Limited is an Australian general insurance provider offering car, home, travel, life and business insurance.