aar.dk

3.3
3.3 Based on 21 reviews

Aarhus Airport ligger omkring 30 minutters kørsel fra Aarhus og 40 minutter fra Randers. Aarhus Airport giver adgang til en lang række populære og kendte rejsemål både for privatrejsende og erhvervsrejsende. Hvis du ikke finder en direkte rute til din fo...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Terrible security medication experience

My first experience with Aarhus Airport was incredible - amazing staff and very fast. However, my most recent experience… I have never experienced anything like this. Usually for medications, I am not asked to remove them from the carry on. Security claimed I was hiding liquids and gels - I responded that they are medications. She then removed every single medical cream and asked me what it was for. I explained (I am a pharmacist from Canada) that one is hydrocortisone, one is an antifungal, one is for cuts. She then said I needed to tell her what each medication is does I said that this seems very personal, but told her that antifungals are for fungal infections, hydrocortisone is for rashes, and then the fucidin is for skin wounds. She said this was not enough- I was getting upset and told her that I had never been asked this before and you can see quite clearly on the label that they are medications (from Canada) including a prescription. She insisted I tell her exactly what they were for and I was forced to announce in front of EVERYONE in security that the antifungal is for a potential yeast infection. She said she didn’t know what that was and she asked where on the body it had to go so I had to see in front of every single person in line that it was VAGINAL. I have been travelling for over 25 years, and on this trip alone have been on 9 flights, and not once have I ever been asked what my medications are for, let alone to this degree. I am left feeling so upset and uncomfortable and violated. I can’t believe this happened. I feel really uncomfortable and am in tears writing this.

2
Date of experience: Sep 30, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Aarhus Airport ligger omkring 30 minutters kørsel fra Aarhus og 40 minutter fra Randers. Aarhus Airport giver adgang til en lang række populære og kendte rejsemål både for privatrejsende og erhvervsrejsende. Hvis du ikke finder en direkte rute til din foretrukne destination, kan et stop i København, Oslo eller Stockholm være din videre vej ud i verden.
    Lufthavnen er totalmoderniseret og vokset fra 5.000 til 10.000 kvadratmeter. Stilen er gennemgående nordisk med skarpe linjer, men samtidig hyggelig og imødekommende. Fra Security går du direkte ind i lufthavnens moderne Tax Free Shop, hvor der kan købes beauty-produkter, modetøj, slik, spiritus og meget mere. I kiosken kan du købe snacks, læsestof og andre fornødenheder til rejsen, og skal sulten stilles med et godt måltid så besøg restauranten Ingerslevs på førstesalen. Maden kan du nyde i den lækre og stemningsfyldte lounge med en flot panoramaudsigt over landingsbanen.
    Lufthavnen tilbyder, som den første lufthavn i Danmark, et in-airport hotel. Hotellet byde på 37 dobbeltværelser i et innovativt og nordisk design. Morgenmad kan bestilles fra restaurant Ingerslevs, når du booker et værelse og så leveres den foran foran din værelsesdør om morgenen.
    Vi glæder os til at byde dig velkommen i Aarhus Airport og give dig den bedste start på rejsen - fra check-in til take-off.See more

  • email risros@aar.dk
  • call 87757000
  • language https://www.aar.dk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More