aar.dk

3.3
3.3 Based on 21 reviews

Aarhus Airport ligger omkring 30 minutters kørsel fra Aarhus og 40 minutter fra Randers. Aarhus Airport giver adgang til en lang række populære og kendte rejsemål både for privatrejsende og erhvervsrejsende. Hvis du ikke finder en direkte rute til din fo...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.3

/
5

21 Reviews

5 Star
41%
4 Star
9%
3 Star
23%
2 Star
5%
1 Star
23%

All Reviews

Filter Reviews

Review Time

Rebecca Watson
I've been in a lot of airports, but this is the best. By far. Beautiful seating area whilst waiting

I've been in a lot of airports, but this is the best. By far.
Beautiful seating area whilst waiting to board. Relaxed atmosphere. Lovely staff. Wonderful (clean) toilets.
Understand that having no drinking fountain is maybe an issue in Scandinavia... but come on! Compared to other airports, this place is a dream.

5
Date of experience: Mar 05, 2026
Rebecca Watson
Wonderful

I've been in a lot of airports, but this is the best. By far. Beautiful seating area whilst waiting to board. Relaxed atmosphere. Lovely staff. Wonderful (clean) toilets. Understand that having no drinking fountain is maybe an issue in Scandinavia... but come on! Compared to other airports, this place is a dream.

5
Date of experience: Mar 05, 2026
magenta syan
Absolutely lovely clean waiting areas…

Absolutely lovely clean waiting areas and toilets. Food expensive but it always is at airports…. The real let down is being stood in a tent when the weather app shows it feels like -15!! Totally wrong and unnecessary when multiple other gates are not in use. Staff stood shivering, elderly passengers with the cold running off their nose. Really unacceptable and been going on too long.

3
Date of experience: Feb 01, 2026
Customer
No water bottle filling options.

Nice airport but the fact that there is no facility to fill a simple water bottle is pretty bad. After asking staff if there was a tap we could use I was directed to the toilets which is not a hygienic solution. The kiosk assistant told me she had been told that she wasn’t allowed to fill water bottles for people and it was airport policy, another staff member has filled my water bottle on a previous visit so I guess it’s down to who is working. Very disappointed with this treatment. I suppose they want you to spend your money on water after asking you to empty your water bottle at security.

1
Date of experience: Jan 10, 2026
Emil Hansen
was hard to get to their support

was hard to get to their support, called 3 times and still didn't get proper reply to my concerns. bad experience but i won't do 3 stars

4
Date of experience: Oct 13, 2025
Kevin Lam
Such a nice little airport

Fantastic little airport that allows you to get in and out in less than 10 minutes! The inside is never crowded, the food is over priced but that’s everywhere in airports. Maybe the only small draw back is that it would be about time to invest in CT scanners to avoid having to remove laptops and liquids at the security, and finally build a gate 4 rather than using a garden tent 🤣, still this is part of your charm Aarhus airport.

4
Date of experience: Oct 04, 2025
Terrible security medication experience

My first experience with Aarhus Airport was incredible - amazing staff and very fast. However, my most recent experience… I have never experienced anything like this. Usually for medications, I am not asked to remove them from the carry on. Security claimed I was hiding liquids and gels - I responded that they are medications. She then removed every single medical cream and asked me what it was for. I explained (I am a pharmacist from Canada) that one is hydrocortisone, one is an antifungal, one is for cuts. She then said I needed to tell her what each medication is does I said that this seems very personal, but told her that antifungals are for fungal infections, hydrocortisone is for rashes, and then the fucidin is for skin wounds. She said this was not enough- I was getting upset and told her that I had never been asked this before and you can see quite clearly on the label that they are medications (from Canada) including a prescription. She insisted I tell her exactly what they were for and I was forced to announce in front of EVERYONE in security that the antifungal is for a potential yeast infection. She said she didn’t know what that was and she asked where on the body it had to go so I had to see in front of every single person in line that it was VAGINAL. I have been travelling for over 25 years, and on this trip alone have been on 9 flights, and not once have I ever been asked what my medications are for, let alone to this degree. I am left feeling so upset and uncomfortable and violated. I can’t believe this happened. I feel really uncomfortable and am in tears writing this.

2
Date of experience: Sep 30, 2025
mihai
Average

AverageWhy does the interior feel like McSomething fast food chain?

3
Date of experience: Sep 12, 2025
Woodruff Wilson
Following my complaint on this website…

Following my complaint on this website on 21st May 2025, I have not received any feedback yet, despite a promise to revert to me as soon as possible. Definitely not taking my words seriously.

1
Date of experience: Jul 02, 2025
Charlotte141215
I write a very negative report for…

I write a very negative report for arrival at Aarhus. Departure so far much better with helpful staff, no queues and comfortable departure lounge. However, very disappointed that there is nowhere to fill a water bottle. Given that travellers have not been able to take liquid through for many years and given the battle against plastic, I do think that is terrible and very un Danish. All made worse by cost of a 330 ml bottle of water at DKK 35.00 which is a double top off! This surely would be easy to resolve?

3
Date of experience: Jun 28, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Aarhus Airport ligger omkring 30 minutters kørsel fra Aarhus og 40 minutter fra Randers. Aarhus Airport giver adgang til en lang række populære og kendte rejsemål både for privatrejsende og erhvervsrejsende. Hvis du ikke finder en direkte rute til din foretrukne destination, kan et stop i København, Oslo eller Stockholm være din videre vej ud i verden.
    Lufthavnen er totalmoderniseret og vokset fra 5.000 til 10.000 kvadratmeter. Stilen er gennemgående nordisk med skarpe linjer, men samtidig hyggelig og imødekommende. Fra Security går du direkte ind i lufthavnens moderne Tax Free Shop, hvor der kan købes beauty-produkter, modetøj, slik, spiritus og meget mere. I kiosken kan du købe snacks, læsestof og andre fornødenheder til rejsen, og skal sulten stilles med et godt måltid så besøg restauranten Ingerslevs på førstesalen. Maden kan du nyde i den lækre og stemningsfyldte lounge med en flot panoramaudsigt over landingsbanen.
    Lufthavnen tilbyder, som den første lufthavn i Danmark, et in-airport hotel. Hotellet byde på 37 dobbeltværelser i et innovativt og nordisk design. Morgenmad kan bestilles fra restaurant Ingerslevs, når du booker et værelse og så leveres den foran foran din værelsesdør om morgenen.
    Vi glæder os til at byde dig velkommen i Aarhus Airport og give dig den bedste start på rejsen - fra check-in til take-off.See more

  • email risros@aar.dk
  • call 87757000
  • language https://www.aar.dk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More