THEY DO NOT DO REFUNDS.When I received my items, I realised that they were not what I expected. I emailed and explained and asked for a full refund. They replied and offered to replace for a handling fee of 30% of the replacement items.I refused and again asked for a full refund. I then had a series of email exchanges in which they started with an offer of 20% refund that rose to 40%. I keep asking for a full refund and also ask them to confirm the return address on the package I received should be the one I used to make my return. They did not confirm or give me a return address. A few days later I sent the return using a Post Office tracker and the parcel had to be signed for on arrival.I am now informed that I can not have a refund because I used the wrong return address. Yet my items are with their logistics company so I am informed. My items have not been returned to me.THEY DO NOT DO REFUNDS.
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