We recently moved into our new home with Abbey New Homes, and our experience has been nothing short of excellent. From the get-go, the service has been prompt and professional, whether it's addressing minor issues or non-urgent matters. The level of customer care we've received is truly commendable.Dean, the site manager, has been an absolute standout. He’s incredibly friendly, knowledgeable, and approachable. It’s reassuring to know that we can easily reach him via WhatsApp anytime we have a question or concern. What really impresses us is the speed at which issues are resolved—most of our reasonable requests have been addressed within one working day, and some even on the same day. This kind of efficiency and dedication to customer satisfaction is rare.Beyond the day-to-day support, we’re also thrilled to have 2 years of warranty with Abbey New Homes. It gives us great peace of mind knowing that any potential issues down the line will be covered. Moving into a new home can be a stressful experience, but having such responsive support has made the transition smooth and worry-free.We were pleasantly surprised to receive a small move-in gift from Abbey New Homes—a thoughtful gesture that really made us feel welcomed and valued as new homeowners. It’s these little touches that make a big difference.The quality of the build is excellent, and it’s clear that Abbey New Homes takes pride in their work. The attention to detail in our home is evident, and we feel confident that we’ve made the right choice. The whole process, from purchase to move-in, has been seamless and stress-free, which is a testament to the professionalism of the entire Abbey New Homes team.In summary, we couldn’t be happier with our new home and the service we’ve received. If you’re considering buying a new home, we highly recommend Abbey New Homes—especially if you have the pleasure of working with someone like Dean. We feel confident, comfortable, and truly at home here.
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Recommended building contractor and property developer, operating in the south east of the UK, offering beautiful homes, attractively priced đźŹ
