Abbott / Countrywide managed and later sold my property, and the service was extremely poor.As managing agents, they failed to identify serious tenant damage, leaving me with £10,000 in repairs. When I raised concerns, staff were rude, dismissive, and passed me between people with no resolution.As selling agents, they pressured me to accept an offer promising a quick sale, then stopped communicating completely. Emails were ignored, a solicitor was instructed without my consent, and the sale dragged on for months. After tenants left, delays cost me £1,800 per month, totalling £8,100, yet they still charged over £7,000 in commission.Very distressing experience. I strongly advise landlords and sellers to avoid this company.
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