We travelled with A & K to India in Nov 2024, after they refused to refund our payment for an Egypt tour, despite the advent of war in the Middle East, which impacted our itinerary. Whereas one expected excellence from this company, mediocrity and cynicism was our experience. Yes, one is accommodated (generally) in splendid hotels, but you are then left to confront the front desk, when you are allocated an inferior room type. This happened on a number of occasions, with no assistance offered by the tour director. Then the itinerary is chosen with little real concern for the interests of the group - eg only because we arrived a day early in Mumbai, were we able to arrange wonderful private tours of the awakening of the city - the newspaper deliveries, the flower and fish markets and Dharavi. Without that experience, we would have seen almost nothing of Mumbai. The so-called Panna Tiger Park is nothing more than a deer park, and one is given no opportunity to explore the streets and smells of Varanasi. Of course, there were good experiences, but a private tour arranged by one of the reputable local tour companies would be our preferred option. A & K is an over-priced mediocre option.
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