I secured insurance for my husband in January and then for myself in May, both covering our cruise. We had a trip planned around the British Isles and Faro Islands in September, but three excursions got canceled, with coverage set at £75 for each port. I submitted a claim but faced issues downloading the forms they sent. After confirming they received my claim, my husband got an email saying he was eligible for compensation, but I didn’t receive any confirmation. I later learned a digit was missing from our bank details. After a lengthy phone call, I finally got a claims number but it was incorrect. I had to wait again to resolve this, and even got cut off. Friends who used a different company received their payouts the next day!
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Able2Travel from Voyager Insurance Services provides a caring and sensitive solution to covering your medical conditions when you travel.
