Here's the last email i wrote to the Honcho Support Team.To Honcho SupportMay & Rachel ( The Client Support Professionals )I landed on this page below. Not a business banner in sight. And not the landing page you suggested. Why no banner or Business name????I believe your business model prays on people who are expecting to land on a government website & assuming so, aren’t carefully reading all of the information. What a fool, my mistake, so much for being trusting by nature.Your business hides just enough information for people to start filling in your online form. In retrospect there are clues but all at the end of the page or the end of the process.And I’m sure you can scrape by legally and claim you are the “good guys” preforming a legitimate service.Let say I made a mistake, why does your business not care that people might make a mistake and just kindly offer a refund on the spot.?? Without an arbitrary admin fee of ($43.85) in your terms and conditionsPerhaps adjust the webpage to avoid this happening in the future.? Is it possible this is a mistake at your end or actually not? For your customer service people to tell me that all the information about being a private company is clear, is just not so. And 20 days to consider a refund, must be lots of considering happening at once in your business. This must be hard way to earn a living 43 dollars a time. Do you sleep well?Steve F
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