From start to finish, Proboil handled my issue professionally and fairly. After a fault with my PB2X unit, their customer experience team reviewed the case quickly and agreed to replace the boiler as a gesture of goodwill, which I really appreciated.Communication throughout was clear and helpful. I was given practical maintenance advice, clear installation guidance, and all the relevant support documents without having to chase.Thanks in particular to Margery and the team for their support and sensible approach to resolving the issue. A good example of how customer service should work.
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Abode is a UK‑based specialist in premium kitchen and bathroom solutions, offering a standout range of boiling water taps, kitchen taps, kitchen sinks, bathroom brassware and showering products.
Designed by our in‑house creative and engineering team in Barnsley, South Yorkshire, every Abode product is developed with a focus on unique design, quality craftsmanship, and long‑term reliability.
Our dedicated customer service teams are here to support homeowners, retailers and installers with expert advice whenever it’s needed.
For helpful installation guides, troubleshooting support and product demonstrations, visit our YouTube channel: https://bit.ly/36S2Naw.
At Abode, we’re committed to delivering beautifully designed products that enhance everyday living.See more