Horrible banking experience. Couldn't get my name and email updated after multiple petitions to do so. Trying to pay my payments through an absolute nightmare of an app experience. Ended up in collections twice because they wouldn't change my information. The final kicker was paying up to date to be told I was one day to late and would receive additional late fees. Would not waive it even though I had tried multiple times to correct the situation. Will never work with this bank again.
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